Yes, the customer service is very helpful. The intimacy is very good. The material is also very good. It is very comfortable to touch. It is very smooth and like the real thing. There is no smell when you use it. There is also a real sex doll that dresses like a hottie. It is very realistic and the price is very satisfying and reasonable. One of the advantages is that you can enjoy the different sensations of the introduction because the introduction has vaginal and anal openings. This is useful because you can enjoy more like a real woman.